Simply, because I have worked with and loved many of the products for most of my life.
The exchange rate from my country to the dollar is ridiculous, but that is not your fault. I have been a user of CC in my private, retired capacity since its inception! I pay a large monthly fee for the full CC even though I do not make any money from it whatsoever. I attend local workshops still today and marvel when Rufus, Terry, Paul and Jason come to South Africa to thrill us with their demos. I have trained the in-house staff on Adobe products where necessary. I was instrumental in changing to Illustrator long before Freehand's time was up. I have made sure we change from Quark to Indesign 2 (I think it was). I have used Photoshop since version 2.5 right through until the very latest now I am NOT the only one who is having problems with downloading and installing Fuse. I am an ordinary end user not a testing engineer! I don't have to be any computer expert to use Adobe apps!Īll I have to do is download them and learn to use them. I am not going to go through any ridiculous extra trouble any longer. I am not going to become an IT specialist on the behest of Adobe. You can find details regarding error messages and how to locate the download log files to determine if there are any specific errors preventing the downloading process.įinally for details on how to install Adobe Fuse CC (Preview) through the Creative Cloud desktop app I would recommend reviewing Download and install Adobe Creative Cloud apps. You also indicated that you utilized the links from the Prodesigntools site to download the installation files directly.įor others in this discussion who may be concerned they are receiving a download error when downloading and install Adobe Fuse CC (Preview) please see Error downloading, installing, or updating Adobe Creative Cloud apps. As has been mentioned in this discussion there is a known issue with the progress bar which may affect the percentage when downloading through the Adobe Creative Cloud desktop application. My assumption is that there is an installation failure which is preventing the install from occurring. You are welcome to post any specific errors you discover to this discussion. You can find details on how to locate and interpret the installation log files at Troubleshoot Adobe Creative Cloud install issues with log files. The next step would be to review the installation log files to determine why the installer is failing to install. You also indicated that you downloaded the installation files directly. JoziG have you worked directly with our support team? If so do you have a case number that I can reference? If not you can contact our support team at Contact Customer Care and work directly to resolve the installation error.
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